Privacy Policy

Effective Date: December 24, 2025

Valhalla Labs LLC ("Valhalla," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading platform and related services (the "Platform").

By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Platform.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

Create an account (email address, username, password)
Update your profile or preferences
Contact us for support or inquiries
Subscribe to our services

1.2 Information Collected Automatically

When you access the Platform, we automatically collect certain information about your device and usage, including:

IP address and general location
Browser type and version
Operating system
Pages visited and features used
Date and time of access
Session duration

1.3 Trading Activity Data

We collect information about your use of the Platform's features, including:

Scanner searches and filters applied
Watchlists and saved stocks
Alert configurations
Chart settings and preferences

Note: We do not collect information about your actual trades executed through your brokerage. We are an analysis tool, not a broker.

2. How We Use Your Information

We use the information we collect for the following purposes:

Provide and Maintain Services: To operate, maintain, and improve the Platform
Account Management: To create and manage your account, authenticate your identity, and provide customer support
Personalization: To customize your experience and remember your preferences
Communication: To send you service-related announcements, updates, and security alerts
Analytics: To understand how users interact with the Platform and identify areas for improvement
Security: To detect, prevent, and address technical issues, fraud, and security threats
Legal Compliance: To comply with applicable laws and regulations

3. Third-Party Services

3.1 Stripe (Payment Processing)

We use Stripe, Inc. to process subscription payments. When you subscribe, Stripe collects your payment card information directly. We do not store your full credit card details on our servers.

Stripe's privacy policy is available at: https://stripe.com/privacy

3.2 Market Data Providers

We use institutional-grade market data feeds to provide real-time stock information. These providers do not have access to your personal information or account details.

3.3 Discord (Optional Notifications)

If you configure Discord alerts, notifications are sent via Discord webhooks. This is entirely optional and controlled by your alert settings.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist in operating the Platform (e.g., hosting, payment processing), under strict confidentiality obligations
Legal Requirements: When required by law, subpoena, or other legal process
Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
Protection of Rights: To protect the rights, property, or safety of Valhalla, our users, or others
With Your Consent: With your explicit permission for any other purpose

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you close your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or regulatory purposes.

Session logs and analytics data are typically retained for 12 months. Alert history is retained for 90 days.

6. Data Security

We implement industry-standard security measures to protect your information:

Encryption: All data transmitted between your browser and our servers is encrypted using TLS (Transport Layer Security)
Password Protection: Passwords are hashed using bcrypt, a strong one-way hashing algorithm
Secure Cookies: Session cookies are marked as HttpOnly and Secure to prevent unauthorized access
Access Controls: We restrict access to personal information to employees and contractors who need it to perform their jobs
Regular Audits: We regularly review our security practices and update them as needed

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

7.1 Access and Correction

You can access and update your account information at any time through your account settings.

7.2 Account Deletion

You may request deletion of your account by contacting us at admin@valhalla-labs.io. We will delete your information within 90 days, subject to legal retention requirements.

7.3 Data Portability

You may request a copy of your personal information in a machine-readable format by contacting us.

7.4 Marketing Communications

We do not send marketing emails. You will only receive service-related announcements and security alerts.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Maintain your login session
Remember your preferences and settings
Analyze Platform usage and performance

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Platform.

9. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it immediately.

10. International Users

Valhalla is based in Tennessee, United States. If you are accessing the Platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the updated Privacy Policy on this page
Updating the "Effective Date" at the top of this policy
Sending you an email notification (for significant changes)

Your continued use of the Platform after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Valhalla Labs LLC
Email: admin@valhalla-labs.io
Phone: (423) 516-9496
Address: Tennessee, United States

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You may request information about the personal data we have collected about you in the past 12 months
Right to Delete: You may request deletion of your personal information
Right to Opt-Out: We do not sell personal information, so there is no need to opt-out of such sales
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us at admin@valhalla-labs.io.

14. EU Users and GDPR

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

To exercise these rights, please contact us at admin@valhalla-labs.io. We will respond to your request within 30 days.

15. Disclaimers

Not Financial Advice: Valhalla is an educational analysis tool. The Platform provides market data and analysis for informational purposes only. We do not provide investment advice, and nothing on the Platform should be construed as a recommendation to buy, sell, or hold any security.

Third-Party Data: We rely on third-party data providers for market information. While we strive for accuracy, we cannot guarantee the completeness or accuracy of all data displayed on the Platform.